ServiceNow Admin Certification (CSA) Exam Questions (Certified System Administrator) 2021
We at SkillCertPro providing you with 600+ curated ServiceNow Admin Certification (CSA) Exam Questions 2021 for you to successfully prepare and clear the exam on the first attempt.
- Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed explained answers, all built in the latest Quebec release! The CSA exam certifies that you have the skills and essential knowledge to contribute to the ServiceNow system’s configuration, implementation, and maintenance.
It is recommended to have the below knowledge when attempting the ServiceNow Admin Certification (CSA) Exam Questions 2021
-
User Interface & Navigation [20%]
- ServiceNow Overview
- Lists and Filters (ServiceNow Documentation: Create and edit filters, Filters)
- Forms and Templates (ServiceNow Documentation: Templates, Form templates)
- Branding (ServiceNow Documentation: Configure portal branding, Branding a Service Portal)
Collaboration [20%]
- Task Management (ServiceNow Documentation: Project tasks, Create a task from an incident, problem, or change request)
- Notifications (ServiceNow Documentation: Notifications)
- Reporting (ServiceNow Documentation: Reporting)
Database Administration [30%]
- Data Schema (ServiceNow Documentation: Schema map for tables, View the schema map)
- CMDB (ServiceNow Documentation: Configuration Management Database)
- Application/Access Control (ServiceNow Documentation: Access control rules in application administration apps, Access control list rules)
- Import Sets (ServiceNow Documentation: Import sets)
Self-Service & Process Automation [20%]
- Knowledge Management (ServiceNow Documentation: Knowledge Management)
- Service Catalog (ServiceNow Documentation: Service Catalog)
- Flow Designer (ServiceNow Documentation: Flow Designer, Call a workflow flow logic)
Introduction to Development [10%]
- Scripting (ServiceNow Documentation: Scripts)
- Migration and Integration (ServiceNow Documentation: Organize the migration process, Integration options)
- Development
Exam Format
| Exam Name | ServiceNow Certified System Administrator (CSA) exam |
| Exam Code | ServiceNow CSA |
| Exam Price | $150(USD) |
| Duration | 120 mins |
| Number of Questions | 60 |
| Passing Score | 70% |
Checkout ServiceNow website for overview on this certification : https://www.servicenow.com/services/training-and-certification/certified-system.html
Refer SkillCertPro FAQ if you have any doubts : https://skillcertpro.com/faq/
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