ServiceNow CIS-SIR Exam Questions 2024
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The ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR) exam is designed for individuals who implement, configure, and manage ServiceNow’s Security Incident Response (SIR) application. Here are the key details about this certification:
Exam Overview
- Certification Name: ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR)
- Prerequisites:
- ServiceNow Fundamentals
- ServiceNow Implementation Methodology (SIM) course
- SIR Fundamentals or equivalent experience with SIR
- At least six months of hands-on experience with Security Incident Response
- Completion of the associated training: “Security Incident Response Implementation”
- Exam Format: Multiple Choice and Select All That Apply questions
- Exam Length: 60 questions
- Duration: 90 minutes
- Passing Score: Typically around 70%, but the exact passing score is not disclosed.
Exam Topics
The CIS-SIR exam tests candidates on various aspects of the Security Incident Response module. Key topics include:
- SIR Overview and Architecture
- SIR’s purpose, features, and capabilities.
- How SIR integrates with the ServiceNow platform and external systems.
- Setup and Configuration
- Configuring Security Incident Response application.
- Setting up roles, users, and data.
- Security Incident Lifecycle
- Creating, managing, and resolving security incidents.
- Defining workflows for incident response.
- Threat Intelligence
- Integrating threat intelligence tools.
- Using threat intelligence to enrich security incidents.
- Automation and Orchestration
- Configuring and managing playbooks.
- Using orchestration actions and integrations for automated responses.
- Performance and Metrics
- Reporting and dashboards.
- KPIs and performance metrics related to SIR.
- Best Practices and Troubleshooting
- Adopting ServiceNow-recommended best practices.
- Identifying and fixing common configuration and operational issues.
Preparation Resources
- Training Courses:
- ServiceNow’s “Security Incident Response Implementation” training.
- Documentation:
- Official SIR product documentation and knowledge base articles.
- Practice Exams:
- ServiceNow offers official mock tests after the training.
- Third-party platforms like SkillCertPro (if available).
- Hands-on Experience:
- Building real-world scenarios in a ServiceNow instance.
Cost
- The exam fee is typically $450 USD.
How to Register
- Log in to the ServiceNow Certification Portal.
- Ensure prerequisites are completed.
- Register for the exam through the certification portal.
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