ServiceNow CIS-ITSM Washington Exam Questions 2024

ServiceNow CIS-ITSM Washington Exam Questions 2024

• We are offering 540 latest real ServiceNow CIS-ITSM Washington Exam Questions 2024  for practice, which will help you to score higher in your exam.
• Aim for above 85% or above in our mock exams before giving the main exam. 
• Do review wrong & right answers and thoroughly go through explanations provided to each question which will help you understand the question.
• It is advisable to have working knowledge of the product if you wish to clear the exam

ServiceNow CIS-ITSM stands for Certified Implementation Specialist – IT Service Management. It’s a professional certification program offered by ServiceNow, a company that provides cloud-based IT service management (ITSM) solutions.

Earning the CIS-ITSM certification demonstrates that an IT professional has the knowledge and skills to implement and configure ServiceNow’s ITSM platform. This platform helps organizations streamline and automate their IT service delivery processes, including incident management, problem management, change management, and service asset and configuration management (SACM).

Here’s a breakdown of the IT service management processes covered in the CIS-ITSM certification: It is recommended to have below knowledge when attempting ServiceNow CIS-ITSM Exam Questions 2024

• Incident management: This process deals with identifying, diagnosing, and resolving IT incidents that disrupt normal IT service operations.
• Problem management: This process focuses on identifying the root cause of IT incidents and implementing permanent solutions to prevent them from recurring.
• Change management: This process ensures that all changes to IT infrastructure and services are planned, reviewed, approved, implemented, and documented in a controlled manner to minimize the risk of disruption.
• Service asset and configuration management (SACM): This process involves maintaining a systematic inventory of IT assets and configurations (hardware, software, services, documents, etc.) to ensure that they are properly documented and accounted for.

Obtaining the CIS-ITSM certification can be beneficial for IT professionals who want to:

• Advance their careers in IT service management
• Validate their knowledge and skills in ServiceNow
• Increase their earning potential
• Improve their understanding of IT service delivery best practices

Here’s a breakdown of some key exam details:

• Format: Multiple choice, drag-and-drop, and potentially scenario-based questions.
• Duration: Approximately 2 hours.
• Passing score: Around 70%.
• Recommended experience: While not mandatory, at least six months of experience working with ServiceNow is recommended for optimal preparation.