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Salesforce Advanced Administrator Exam Questions 2021

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  • Contains 311 Questions
  • Total Practice Tests: 5
  • Taken exclusively from the previous real exams.
  • Last updated: Apr 7th
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Salesforce Advanced Administrator Exam Questions 2021

The Salesforce Advanced Administrator exam can feel like a daunting task, but with the right preparation you too can conquer it. Skillcertpro offering 300 Salesforce Advanced Administrator Exam Questions to clear the exam in first attempt.

 

Exam Audience

The Advanced Admin exam is meant for seasoned Salesforce admins who have earned their Administrator certification. You should be able to perform all of the core administration configuration for Sales Cloud, Service Cloud, Chatter, and Content. You should also have an in-depth knowledge of platform automation and the customization of reports and dashboards.

Certification Path

In order to take the Advanced Admin exam, you must first take and pass the Administrator exam.

Once you’ve passed the Advanced Admin exam, you can move on to the Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant exams.

Certification Career Benefits

Passing the Advanced Admin exam will help show your current employer as well as prospective employers that you are serious about your craft and have leveled up your ability to manage a larger more complex Salesforce instance. Therefore, it will help you get closer to landing a senior administrator role with more earning potential.

Exam Focus Areas

The exam is broken up into the core topic areas of the platform with regards to administration. Each topic has a varying level of focus. For instance, there is more focus on Sales Cloud apps than Content Management. Even so, it is best for you to have a solid understanding of each topic area in order to pass the exam.

Salesforce Trailhead provides the following breakdown of the topic areas covered in the exam. Below we’ll review a few of the primary areas. Salesforce Trailhead Exam Outline Source

Security and Access

For this key area, you’ll want to focus on the below areas:

  • Record and field data access – These will mostly be scenario-based, so you’ll need to know when to use one security mechanism over another (i.e. profile versus sharing rules).
  • Enterprise Territory Management – You don’t need to know the full depth and breadth, but you do need to understand the basic setup and how it impacts record sharing.
  • Profiles, Permission Sets, and Delegated Administration – You need to understand the difference between these and know how they can work together.

Sales and Service Cloud

For this key area, you’ll want to focus on the below areas:

  • Products and Forecasting – You will want to know how products, pricebooks, schedules, and quotes are all related, as well as how an organization can customize them to fit its needs.
  • Forecasting – Here you will need to have a good understanding of how forecasting works in Salesforce.
  • Knowledge and Entitlements – You should know how to configure and manage both Knowledge and Entitlements.
  • Service interactions – You need to have an understanding of the core service interaction areas within Salesforce (Chat, Case Feed, Service Cloud Console, Communities, Omni-Channel).

Process Automation

For this key area, you’ll want to focus on the below areas:

  • Approvals – You need to know how approval processes in Salesforce work in different scenarios.
  • Automation – You should understand how the different types of automation within Salesforce solve business problems.

 To register for the exam you’ll need to take the following steps:

  • Once logged in, you’ll choose Register for an Exam in the top menu.
  • From there, you’ll click the + next to Administrator Exams and do the same next to the Salesforce Certified Advanced Administrator item, and choose the onsite or online proctored exam

2 reviews for Salesforce Advanced Administrator Exam Questions 2021

  1. Hitesh Varma

    The first time I took the Salesforce Advanced Admin I failed and was feeling defeated. A colleague recommended this course, saying it helped him a lot. It was a no-brainer purchase – the price is just 19$. I used the practice exams to warm up for my second shot at the real deal and I passed. 🙂

  2. Barck Mathew

    An overall good collection of questions and helps to think about some more deep-diving into the topic. Questions are close to the real exam but would expect some more different questions and it felt few questions were repetitive in each of these. But overall again good, cleared my exam, thanks.

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