Salesforce Certified Agentforce Specialist Exam Questions 2026

Salesforce Certified Agentforce Specialist Exam Questions 2026

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​The Salesforce Certified Agentforce Specialist exam is designed for professionals aiming to validate their expertise in implementing and managing AI-driven agents within the Salesforce ecosystem. This certification emphasizes practical skills in configuring Agentforce tools, integrating with various Salesforce clouds, and applying prompt engineering techniques.​

Exam Overview

• Number of Questions: 60 multiple-choice questions, plus up to 5 unscored questions

• Time Limit: 105 minutes

• Passing Score: 73%

• Format: Proctored exam, available online or at authorized test centers

• Cost: First attempt is free through the end of 2025 under Salesforce’s AI for All initiative

• Retake Fee: $100

• Prerequisites: No mandatory prerequisites; however, holding certifications like Salesforce Certified Administrator or Platform App Builder is recommended

Exam Content

Salesforce Certified Agentforce Specialist exam domains emphasize AI agent management and optimization, with the latest structure covering five weighted sections for 2025.​

AI Agents (35%)

This heaviest domain focuses on agent functionality, including standard and custom actions via Apex, Flow, or Prompt Templates. Key topics cover the reasoning engine (Atlas), agent types like Employee, Service, and Sales Agents (SDR, Coach), security via permission sets, and channel connections like Slack or Messaging.​

Prompt Engineering (20%)

Expect coverage of Prompt Builder for creating templates like Sales Email or Flex types, grounding techniques (merge fields, RAG), and best practices for clear, iterative prompts to reduce hallucinations. Permissions for managing/executing templates and integration with flows are also tested.​

Data Cloud for Agentforce (20%)

Topics include Agentforce Data Libraries from Knowledge bases or files, chunking/indexing unstructured data, and retrievers (individual, ensemble, vector/hybrid search) for accurate grounding and personalization.​

Development Lifecycle (20%)

This section tests Agentforce Testing Center for batch utterances, sandbox-to-production deployment via Change Sets/Metadata API, and analytics for adoption monitoring using dashboards and event logs.​

Multi-Agent Interoperability (5%)

Covers protocols like Model Context Protocol (MCP) for external tools, Agent-to-Agent (A2A) via Platform Events, and Agent API for programmatic external invocations

Recommended Experience

• At least 6 months of hands-on experience with Agentforce

• Familiarity with Salesforce Platform configuration

• Understanding of AI in Sales and Service applications

• Experience with prompt engineering and grounding

• Knowledge of configuring Agentforce Data Libraries

Know more about the exam here : https://trailhead.salesforce.com/en/credentials/agentforcespecialist

Practice Tests for other salesforce certifications : https://skillcertpro.com/product-category/salesforce/