Salesforce Certified Administrator Practice Exam Questions (Sample)
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This Sample Test contains 10 Exam Questions. Please fill your Name and Email address and Click on “Start Test”. You can view the results at the end of the test. You will also receive an email with the results. Please purchase to get life time access to Full Practice Tests.
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Question 1 of 10
1. Question
How can the System Administrator give the executive assistant the ability to view, edit, and transfer ownership of all records, but not allow her to delete the records?
Correct
Users at any role level can view, edit, and report on all data thats owned by or shared with users below them in their role hierarchy, unless your orgs sharing model for an object specifies otherwise.
#Link: https://help.salesforce.com/articleView?id=admin_roles.htm&type=5
Incorrect
Users at any role level can view, edit, and report on all data thats owned by or shared with users below them in their role hierarchy, unless your orgs sharing model for an object specifies otherwise.
#Link: https://help.salesforce.com/articleView?id=admin_roles.htm&type=5
Unattempted
Users at any role level can view, edit, and report on all data thats owned by or shared with users below them in their role hierarchy, unless your orgs sharing model for an object specifies otherwise.
#Link: https://help.salesforce.com/articleView?id=admin_roles.htm&type=5
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Question 2 of 10
2. Question
Universal Container has a custom object named Feedback which is used to capture Users’ candid comments about their experiences at work. The sales team manager and all representatives have roles in the role hierarchy with sales representatives directly under the sales team manager. HR requires that all Feedback records be private to each User. Managers should not have access to subordinates’ Feedback records. What action should an Administrator take to ensure this requirement is met?
Correct
If you disable the Grant Access Using Hierarchies option, sharing with a role or territory and subordinates only shares with the users directly associated with the role or territory selected. Users in roles or territories above them in the hierarchies will not gain access.
#Link: https://help.salesforce.com/articleView?id=security_controlling_access_using_hierarchies.htm&type=5
Incorrect
If you disable the Grant Access Using Hierarchies option, sharing with a role or territory and subordinates only shares with the users directly associated with the role or territory selected. Users in roles or territories above them in the hierarchies will not gain access.
#Link: https://help.salesforce.com/articleView?id=security_controlling_access_using_hierarchies.htm&type=5
Unattempted
If you disable the Grant Access Using Hierarchies option, sharing with a role or territory and subordinates only shares with the users directly associated with the role or territory selected. Users in roles or territories above them in the hierarchies will not gain access.
#Link: https://help.salesforce.com/articleView?id=security_controlling_access_using_hierarchies.htm&type=5
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Question 3 of 10
3. Question
Sales management at Universal Containers needs to display the information listed below on each account record:
1. Amount of all closed won opportunities
2. Amount of all open opportunities.
Which feature should a System Administrator use to meet this requirement?
Correct
A roll-up summary field calculates values from related records, such as those in a related list. You can create a roll-up summary field to display a value in a master record based on the values of fields in a detail record.
#Link: https://help.salesforce.com/articleView?id=fields_about_roll_up_summary_fields.htm&type=5
Incorrect
A roll-up summary field calculates values from related records, such as those in a related list. You can create a roll-up summary field to display a value in a master record based on the values of fields in a detail record.
#Link: https://help.salesforce.com/articleView?id=fields_about_roll_up_summary_fields.htm&type=5
Unattempted
A roll-up summary field calculates values from related records, such as those in a related list. You can create a roll-up summary field to display a value in a master record based on the values of fields in a detail record.
#Link: https://help.salesforce.com/articleView?id=fields_about_roll_up_summary_fields.htm&type=5
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Question 4 of 10
4. Question
What does a page layout allow an Administrator to control?
Correct
Page layouts control the layout and organization of buttons, fields, s-controls, Visualforce, custom links, and related lists on object record pages. They also help determine which fields are visible, read only, and required. Use page layouts to customize the content of record pages for your users.
#Link: https://help.salesforce.com/articleView?id=customize_layout.htm&type=5
Incorrect
Page layouts control the layout and organization of buttons, fields, s-controls, Visualforce, custom links, and related lists on object record pages. They also help determine which fields are visible, read only, and required. Use page layouts to customize the content of record pages for your users.
#Link: https://help.salesforce.com/articleView?id=customize_layout.htm&type=5
Unattempted
Page layouts control the layout and organization of buttons, fields, s-controls, Visualforce, custom links, and related lists on object record pages. They also help determine which fields are visible, read only, and required. Use page layouts to customize the content of record pages for your users.
#Link: https://help.salesforce.com/articleView?id=customize_layout.htm&type=5
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Question 5 of 10
5. Question
Universal Container wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should the System Administrator meet these requirements? Choose 2 answers.
Correct
“Users must be able to select an account from the survey record” –> Lookup Relationship — Link two different objects.
“Users also need the ability to view related surveys on the account record” –> Survey as related list on the account page layout
#Link 1: https://help.salesforce.com/articleView?id=overview_of_custom_object_relationships.htm&type=5
#Link 2: https://help.salesforce.com/articleView?id=emergency_response_add_related_lists_page_layout.htm&type=5
Incorrect
“Users must be able to select an account from the survey record” –> Lookup Relationship — Link two different objects.
“Users also need the ability to view related surveys on the account record” –> Survey as related list on the account page layout
#Link 1: https://help.salesforce.com/articleView?id=overview_of_custom_object_relationships.htm&type=5
#Link 2: https://help.salesforce.com/articleView?id=emergency_response_add_related_lists_page_layout.htm&type=5
Unattempted
“Users must be able to select an account from the survey record” –> Lookup Relationship — Link two different objects.
“Users also need the ability to view related surveys on the account record” –> Survey as related list on the account page layout
#Link 1: https://help.salesforce.com/articleView?id=overview_of_custom_object_relationships.htm&type=5
#Link 2: https://help.salesforce.com/articleView?id=emergency_response_add_related_lists_page_layout.htm&type=5
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Question 6 of 10
6. Question
What does the controlling field determine when field dependencies are being created?
Correct
A dependent picklist is a custom or multi-select picklist for which the valid values depend on the value of another field, called the controlling field.
#Link: https://help.salesforce.com/articleView?id=fields_about_dependent_fields.htm&type=5
Incorrect
A dependent picklist is a custom or multi-select picklist for which the valid values depend on the value of another field, called the controlling field.
#Link: https://help.salesforce.com/articleView?id=fields_about_dependent_fields.htm&type=5
Unattempted
A dependent picklist is a custom or multi-select picklist for which the valid values depend on the value of another field, called the controlling field.
#Link: https://help.salesforce.com/articleView?id=fields_about_dependent_fields.htm&type=5
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Question 7 of 10
7. Question
Universal Container has two sales groups. Each group has its own unique sales process. What is the best way to ensure that the sales representatives have access to only the stages relevant to their sales process when working on opportunities?
Correct
Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.
#Link: https://help.salesforce.com/articleView?id=customize_recordtype.htm&type=5
Incorrect
Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.
#Link: https://help.salesforce.com/articleView?id=customize_recordtype.htm&type=5
Unattempted
Record types let you offer different business processes, picklist values, and page layouts to different users. You might create record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.
#Link: https://help.salesforce.com/articleView?id=customize_recordtype.htm&type=5
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Question 8 of 10
8. Question
How can a System Administrator restrict users from viewing certain fields in list views, searches, page layouts and reports?
Correct
The key point here is: “restrict users from viewing certain fields in list views, searches and reports” – simply removing the field in the page layout or profile doesn’t restrict users searching it. We have to use field-level security to make sure the field is removed thoroughly, and in this way, users cannot find it in list view, searches, and reports.
#Link: https://help.salesforce.com/articleView?id=admin_fls.htm&type=5
Incorrect
The key point here is: “restrict users from viewing certain fields in list views, searches and reports” – simply removing the field in the page layout or profile doesn’t restrict users searching it. We have to use field-level security to make sure the field is removed thoroughly, and in this way, users cannot find it in list view, searches, and reports.
#Link: https://help.salesforce.com/articleView?id=admin_fls.htm&type=5
Unattempted
The key point here is: “restrict users from viewing certain fields in list views, searches and reports” – simply removing the field in the page layout or profile doesn’t restrict users searching it. We have to use field-level security to make sure the field is removed thoroughly, and in this way, users cannot find it in list view, searches, and reports.
#Link: https://help.salesforce.com/articleView?id=admin_fls.htm&type=5
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Question 9 of 10
9. Question
Which circumstance will prevent a System Administrator from deleting a custom field?
Correct
Before deleting a custom field, consider where its referenced. You cant delete a custom field thats referenced elsewhere. For example, you cant delete a custom field thats referenced by a field update or Apex.
#Link: https://help.salesforce.com/articleView?id=deleting_fields.htm&type=5
Incorrect
Before deleting a custom field, consider where its referenced. You cant delete a custom field thats referenced elsewhere. For example, you cant delete a custom field thats referenced by a field update or Apex.
#Link: https://help.salesforce.com/articleView?id=deleting_fields.htm&type=5
Unattempted
Before deleting a custom field, consider where its referenced. You cant delete a custom field thats referenced elsewhere. For example, you cant delete a custom field thats referenced by a field update or Apex.
#Link: https://help.salesforce.com/articleView?id=deleting_fields.htm&type=5
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Question 10 of 10
10. Question
Administrator can back up Salesforce data in which ways? Choose 3 answers.
Correct
Dashboard is a tool to make the data visual, but to back up and restore data, better to use the reports.
Incorrect
Dashboard is a tool to make the data visual, but to back up and restore data, better to use the reports.
Unattempted
Dashboard is a tool to make the data visual, but to back up and restore data, better to use the reports.
SkillCertPro Offerings (Instructor Note) :
- We are offering 1055 Salesforce Certified Administrator practice questions 2025, which will help you to score higher in your exam.
- Aim for above 85% or above in our mock exams before giving the main exam.
- Do review wrong & right answers and thoroughly go through explanations provided to each question which will help you understand the question.
- Master Cheat Sheet was prepared by instructors which contain personal notes of them for all exam objectives. Carefully written to help you all understand the topics easily.
- It is recommended to use the Master Cheat Sheet just before 2-3 days of the main exam to cram the important notes.
- Weekly updates: We have a dedicated team updating our question bank on a regular basis, based on the feedback of students on what appeared on the actual exam, as well as through external benchmarking.
Certification Preparation for Administrator (CRT101)
Overview
Are you ready to take the next step in your career by becoming a Salesforce Certified Administrator? By covering the details around the exam objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key topics. Instructors will present different administration and configuration scenarios tied to the exam objectives. Questions related to these scenarios will help you prepare for your exam.
Who should take this course?
- Understand the different exam objectives and their weighting on the exam
- Know which product areas to focus on to best prepare for your exam
- How to approach exam questions
- Additional resources available to help prepare for the exam
Wildre Wood –
Even after preparing for the exam, these test papers are the necessary ingredient to the recipe of passing the exam. And the key of these test questions are explanation part. A MUST practice test series for passing the exam.
Zubeir Ahmed –
Really valuable practice exams that cover all vital insights to achieve the Salesforce administrator certification, my sincere thanks to skillcertpro for the great endeavor imbued.
Guoyuan Yao –
Thanks skillcertpro for the excellent practice questions, this helped me pass Salesforce Certified Administrator exam and most importantly it helped me to tackle real exam and mentally prepare myself to sit for a long stretch of 2 hours and at the end your reference to why the answered options were wrong helped me gain more in-depth knowledge. Again thanks for this course.
Martin Byrne –
This is the best place to evaluate Salesforce admin knowledge, just not for beginner but also for experts. The explanation provided is SUPER DUPER and i would give an extra star for that effort. Thank you so much for the course. Passed.
Arbindo Najim –
I recently passed the exam. This course is really good. It covers all most all of the topics that require to pass the Salesforce admin cert Exam. You cannot expect to have the same exact questions on the exam. But, the explanation after doing the review of the practice questions is what helps to understand the terms in detail. I retook each practice questions twice and read the terms thoroughly before sitting for the exam.
Jimmy Chin –
The questions were appropriate and the explanations at the end along with the recommended reference material were really useful. I nailed the exam after going through these tests a few times.
Ifueko Odia –
Excellent practice tests. An eye opener for me. I learnt a lot of topics going through these tests. The explanations for each option, why is it correct and why is it wrong are excellent. Never saw such detailed explanations with proper links. A must for Salesforce certified admin certification preparation.
Kirshore Negi –
Very well structured set of questions in each of these sample tests. It was quite similar in difficulty to the questions that I faced in the actual certification exam. Provided a great hand-on experience in how one should go about choosing answers in the multi-choice, as many questions in the actual exam have tricky choices. I would greatly recommend these tests for anyone wishing to take the Salesforce admin certification. The recommendation to retake the exams till we achieve 80% consistently was spot on!
Curious –
I found the practice exams very helpful as it covered a all aspects.
Viktorija Jaroševič –
Thanks to Skillcertpro which helped me to prepare for exam and understand Salesforce better. I passed the Exam today!
Stephen –
Great for exam preparation, I recommand.
Mattia Panerotti –
These practice tests not only helped me in clearing the exam but also helped me in understanding core concepts. Very well crafted questions and explanations. Cleared my exam
Jaola Makr –
I found the practice exams very helpful as it covered a wide area and I was able to identify areas where I lacked in knowledge. I managed to pass with 95.8%. Its going to bug me forever to know where I lost some points.
krishna kalangi –
hi there, i have just read few basic concepts but used skillcertpro dumps to clear my exams, 40 to 50% questions came from skillpro.
Renjith Kumar –
Cleared this certification last week. While some of the questions were slightly twisted, these mock tests definitely covers important topics from exam perspective.
Akshay –
I passed the Salesforce Certified Administrator exam. These practice tests were extremely useful. All the questions are carefully drafted along with detailed explanation for all questions.
Anup Narayan –
I passed the exam today morning. Awaiting the final score report.
Thank you Skillcertpro for creating this excellent set of practice exams. I took each practice test twice to gain confidence. The structure of the questions in these practice exams is very similar to the exam questions.
These practice tests prove that having knowledge alone is not sufficient. You must learn to interpret each question precisely.
I highly recommend these tests to any aspiring candidate.
Subhash T –
I passed this exam because of practicing the Skillcertpro SF admin practice tests only. Thank you Skillcertpro for creating this set of practice tests.
Dont stick with the question and answers only that provided here. Try to understand those concepts is very important. You may get the same questions but there will be slight twist in the options. So practice these test by understanding those concepts clearly.
I will recommend others to go through these tests before attempting the final exam.
Thanks to the Skillcertpro team again.
Raman Deep –
This is brilliant test set. Passed the exam after going through all tests! Worth the money. I have bought next set for another exam. Thanks Heaps.