Salesforce User Experience (UX) Designer Exam Questions 2025
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The Salesforce User Experience (UX) Designer certification is designed for professionals who have knowledge of UX design and Salesforce’s user-centric methodologies. This certification validates expertise in designing solutions that offer optimal user experiences on the Salesforce platform.
Key Exam Details:
- Certification Title: Salesforce User Experience (UX) Designer
- Exam Duration: 105 minutes
- Number of Questions: 60 multiple-choice/multiple-select questions
- Passing Score: 65%
- Exam Fee: $200 USD plus applicable taxes
- Retake Fee: $100 USD
Exam Topics of Salesforce User Experience (UX) Designer Exam Questions:
The exam covers several key areas of user experience design within Salesforce, including:
- Discovery (13%)
- Identifying business needs, requirements, and goals through user research.
- Conducting stakeholder interviews and user testing.
- UX Fundamentals (16%)
- Knowledge of key UX principles (e.g., accessibility, visual design).
- Application of design thinking and human-centered design processes.
- Human-Centered Design (12%)
- Understanding users’ needs, behaviors, and challenges.
- Designing with empathy and creating user personas.
- Declarative Design (27%)
- Leveraging Salesforce’s declarative tools for designing experiences.
- Use of declarative methods for user flows, page layouts, and app navigation.
- Testing (11%)
- Conducting usability tests and gathering feedback.
- Utilizing Salesforce tools for user testing and data collection.
- Salesforce Lightning Design System (SLDS) (14%)
- Familiarity with the Salesforce Lightning Design System to ensure consistency and scalability in design.
- Implementing SLDS principles to deliver responsive, visually appealing interfaces.
- Accessibility (7%)
- Ensuring designs comply with accessibility standards like WCAG (Web Content Accessibility Guidelines).
- Designing inclusive user experiences for diverse user needs.
Recommended Experience:
- Experience: It is recommended that candidates have 3-6 months of experience in a UX Designer role, with a focus on Salesforce products.
- Knowledge Areas: Candidates should have an understanding of UX research, design principles, wireframing, prototyping, and Salesforce Lightning Design System (SLDS).
Preparation Resources:
- Salesforce Trailhead: Offers trails and modules on UX design and Salesforce-specific UX methodologies.
- Salesforce Exam Guide: A detailed exam guide is available on Salesforce’s website to help understand the topics covered.
- Practice Exams: Available on platforms like Skillcertpro, which offers mock exams aligned with the certification content.
Know more details about the exam here : https://trailhead.salesforce.com/credentials/userexperiencedesigner
Checkout Other Salesforce offerings : https://skillcertpro.com/product-category/salesforce/
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